Shipping (Domestic and Intl.), Refunds, and Liability

Payment terms

ALL orders MUST be shipped to the billing address of the payment method (credit card or Paypal). All  accounts will be set up either prepaid by credit card or Paypal. Personal checks are not accepted. 

 

Pricing

All prices, products, and terms are subject to change without notice. Orders are accepted based upon prices and terms in effect at the time of shipment. Acceptance of shipment constitutes acceptance of these terms.

Back-orders

If you’ve ordered an item that is out of stock, you will be contacted between 1-2 business days and be advised of a delivery date estimate. If you would like a partial shipment of your order, additional shipping charges will apply.

 

Shipping

ALL orders MUST be shipped to the billing address of the payment method (credit card or Paypal). Orders will be shipped by UPS, FedEx or USPS ground unless otherwise specified. It is the responsibility of the buyer to keep Woodcraft Technologies, Inc. informed of any address changes in writing. Any charges incurred as a result of a failure of the customer to inform Woodcraft Technologies, Inc. of these changes will be the sole responsibility of the customer.

Woodcraft cannot guarantee that orders will ship the same day they are placed. Orders placed after close on Friday through the weekend will be fulfilled on the next business day.

Woodcraft cannot guarantee delivery dates originally provided by shippers in the case of weather delays or any other forms of delivery channel delays.

Express orders placed after 3pm EST. may ship the following day depending on daily pickup schedule. All carries count the day after the package shipped as Day 1.    For example, a order shipped 2Day on a Tuesday will have an ETA of Thursday. If you have a time sensitive order, please call us so we can discuss all your options.

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY APPLICABLE BROKERAGE FEES OR CUSTOMS CHARGES. Click Here to learn more about our International Shipping policy.


Returns

Woodcraft Techologies, Inc. will evaluate each return with discretion to determine the best course of action. Restocking fee of up to 50% may be accessed on installed / used parts. No returns will be accepted without prior approval from a Woodcraft Technologies, Inc. employee. Returns must be accompanied with a return authorization (RA) number and must be sent back in new and saleable condition, including all product packaging. No returns will be accepted on ceramic bearings, close-outs or special order items unless a manufacture defect is present. All returns must be authorized within thirty (30) days of receipt of order.


Liability

All items sold by Woodcraft Technologies, Inc. are intended for racing use and may render some vehicles illegal for street riding in some States. The purchaser is responsible for familiarity with the local and national laws pertaining to the use of any Woodcraft Technologies, Inc. products. The purchaser of any part releases the manufacturer of those parts and Woodcraft Technologies, Inc. from all liabilities pertaining to the use of the parts. The purchaser recognizes that any modifications to any motorcycle can increase the risk of an accident and/or injury and may also render the motorcycle illegal for use on public roads. Installation of all Woodcraft Technologies, Inc. products should be performed by trained professionals.


Woodcraft Technologies, Inc.  Authorized Dealers assume full responsibility for the disclosure to the customer of all state and federal laws pertaining to the use of these products on public roads. Many Woodcraft products are designed for racing use only and it is the responsibility of the dealer to recognize the intended use of the product and advise the customer accordingly.


Warning

Installation and use of some Woodcraft Technologies, Inc. products will change the response of the motorcycle to rider control inputs. Failure of the rider to adapt to these changes may cause loss of control and serious injury or death. Improper installation and/or failure to comply with all warning and instructions may cause a loss of control and serious injury or death. Do not install or use any Woodcraft Technologies, Inc. product if you are unable to do so in compliance with all of the instructions and warnings. See the assistance of a trained professional technician.